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  Frequently Asked Questions

Blue Star Learing is happy to answer any questions you have regarding courses, schedules, purchases and more.

Below is a list of our frequently asked questions. If your question is not addresssed below, please complete our Contact Form or call us at (858)622-1201 and we woudl be happy to serve your training needs.

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General Questions

Q: How do I enroll in a class?

A: Once you have found the class you are interested in, please fill our the Registration form and Fax it back to us. Or if you would prefer, please call us to enroll: (858)622-1201.

Q: Can I request a course that is not on your schedule or available when I need it?

A: Yes. If you need a course that is not currently on our schedule or available at the right time, we will work with you to find the right solution. To get started, complete our Contact Form or call us at (858)622-1201.

Class Enrollment

Q: What types of payment are accepted?

A: We accept Visa, American Express, Master Card, Discover, Training Vouchers or Cisco Learning Credits.

Q: When will my credit card be charged?

A: Your credit card will not be charged until your order has been confirmed.

Q: When is my class enrollment confirmed?

A: After the submission of your Fax; this is not your enrollment confirmation. Once we review your order and confirm course availability, you will receive a email confirming your enrollment. Please note that we will not charge your credit card until your enrollment is confirmed. Please allow up to 24 hours for a confirmation.

Q: How do I change or cancel an online purchase?

A: If you need to change or cancel a course, please call the center directly to speak to a Blue Star Learning representative. We are happy to make any changes or cancellations in accordance with our Cancellation and Refund Policy.

 

 

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Blue Star Learning is a proud Microsoft Certified Partner

 

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  Blue Star is an Adobe Authorized Training Center
                                     
 

                                                                 

 

Blue Star Learning is an Authorized CompTIA Training Provider

 

                                                                                 

 

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Blue Star is certified by the Bureau of Private Postsecondary and Vocational Education

 

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Blue Star is a certified General Services Administration contractor