APLUS1 - A+ Computer Service Technician
| Categories |
Certification Training |
| Duration |
7 days (52 hours) |
| Pre-requisites |
PC Basics: familiarity with the Windows environment, the use of a keyboard, and mouse.
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| Courseware |
APLUS1-MAR-01 (976 pages) |
| Price |
$1975 |
| Notes |
The A+ Certification Program was created by the Computing Technology Industry Association (CompTIA) and is co-sponsored by many of the leaders in the computer industry. It is an internationally recognized certification program that, upon successful completion, certifies a benchmark of entry-level competency for computer service technicians.
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This A+ Certification: Concepts and Practices training course offers an up-to-date comprehensive overview of the knowledge needed to prepare to study for the revised A+ exams: A+ Core Hardware Exam (220-201) and A+ DOS/Windows Service Technician Exam (220-202). Expertise in these areas will come from experience and continued study. Topics include improved hardware Core content including wireless material; updated microprocessor and system board material; an in-depth coverage of newer DSL/Cable Modem/Wireless Internet connectivity technologies; all the new objectives in the exam; software Core content focuses on Windows XP Professional operating system; full four-color format with updated illustrations for even greater clarity with graphically illustrated concepts; critical Thinking Skill challenges so students can apply what they are learning to scenario-based situations that require more than a single word or sentence to evaluate; hands-on lab exercises with real computer service activities; over 50 diagrams and screen dumps in each chapter and multiple-choice and open-ended review questions in each chapter to test students knowledge of the basic concepts along with their critical thinking ability.
Each chapter in the outline below begins with an Introduction and ends with a Chapter Summary, Key Points Review, Review Questions and Exam Questions.
"[The instructor] was an excellent trainer. Very patient and made the information understandable.." -- Jeff T. from San Diego, CA
"One word "AWESOME." Not only did [the instructor] helped me understand about computers, but also the concept of, and what is a computer.." -- Billy S. from San Diego, CA
"[The instructor] was great. He is extremely knowledgeable and patient.." -- Diana G. from San Diego, CA
"Everyone with a computer should have this course. [The instructor] was excellent. He took a very dry subject and made it come to life.." -- Julie M. from San Diego, CA
"Great!! [The instructor] put everything on a level that I understood.." -- Laura B. from San Diego, CA
Chapter 1: Basic PC Hardware
The PC System
Software
Application Software
Chapter 2: Advanced System Boards
System Board Evolution
Microprocessors
Intel Processors
Microprocessor Clock Speeds
Power-Supply Levels
Fans, Heat Sinks, and Cooling Systems
Configuring Microprocessors
Randon Access Memory
CMOS RAM
Adding and Removing Modules
System Upgrade and Optimizing
Chapter 3: Standard I/O Systems
System Resources
Ports, Cables and Connectors
Installing and Configuring Peripheral Devices
Typical Peripherals
Chapter 4: Mass Storage Systems
Storage Devices
Disk Drive Operations
Initialization
Floppy-disk Drives
Hard-disk Drives
Installing and Configuring Disk Drives
Disk Drive Upgrading and Optimizing
Chapter 5: Data Communications
Basic Networking Concepts
Local Area Networks
Installing and Configuring LANs
Networking Media
Wide Area Connections
Internet Access Methods
Installing Modems
Internet Concepts
Chapter 6: Printers
Printer Fundamentals
Printer Conncetions and Configurations
Servicing Printers
Chapter 7: Portable Systems
Portable Computer Types
Basic I/O
Extended I/O
External Devices
Troubleshooting Portable Systems
Chapter 8: Operating System Fundamentals
Opertaing system Basics
Booting the Operating System
Navigating from the Command Line
Creating and Managing Files
System Memory Management
Chapter 9: Windows 9X
Windows Evolution
Installing Windows 9x
Navigating Windows 9x
Windows 9x/ME Structure
Loading and Adding Device Drivers
Windows 9x Applications
Optimizing Windows 9x Performance
Networking with Windows 9x
Wide Area networking with Windows 9x/ME
Chapter 10: Windows NT/2000/XP
Windows Networking
The Windows NT Product Line
Navigating Windows NT/2000/XP
Windows NT/2000/XP Files
Windows NT Files System
Installing Windows NT/2000/XP
Windows NT Startup Modes
Windows NT/2000/XP Device Drivers
Administering Windows NT/2000/XP Networks
Printing in Windows 2000/XP
Windows NT/2000/XP Applications
Networking With Windows 2000/XP
Wide Area Networking With Windows NT/2000/XP
Windows NT Security
Chapter 11: Basic System Troubleshooting
Basic Troubleshooting Techniques
Symptoms and Troubleshooting
Troubleshooting the System Board
Network Repair
Chapter 12: Operating Systems Troubleshooting
Troubleshooting Setup Problems
Troubleshooting Startup Problems
Windows 2000/XP Starup Problems
Dual Boot Options
Common Operational Problems
Network Troubleshooting Tools
Operating System Utilities
Disk Management Tools
Optimizing Windows Performance
Chapter 13: Preventative Maintenance
Preventive Maintenance
Pronter PM and Safety Issues
System Protection
Hazards and Safety Procedures
Disposal Procedures
Electrostatic Discharge
Viruses
Appendix A
A+ Objecive Map
Glossary