WXPSAU - Microsoft Windows XP: Supporting Applications Users
| Categories |
Operating Systems Training, Microsoft Windows Training, Certification Training |
| Duration |
3 days (21 hours) |
| Pre-requisites |
The prerequisite for this course is Supporting Users Running the Microsoft Windows XP Operating System and basic experience with: A Microsoft Windows operating system such as Microsoft Windows XP, Microsoft Office applications and Microsoft Windows accessories, including Internet Explorer, Command-line system-management utilities, Core operating system technologies, including installation and configuration. |
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| Courseware |
WXPSAU-TL-01 (216 pages) |
| Price |
$885 |
| Notes |
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This course prepares students for Microsoft Certified Desktop Support Technician (MCDST) exam 70-272. Students will learn how to support applications in Windows XP, install and configure Microsoft Office, and set up and manage application security. Comes with MeasureUp exam prep software.
Application support
Windows XP application support
Built-in applications
Internet Explorer and Outlook Express
Remote Assistance
Office installation
Office installation
Office add-ins and templates
Troubleshooting
Office configuration
Office customizations
Office updates and upgrades
Outlook configuration
Setting up Outlook
E-mail management
Outlook data protection
Application security
Security threats
Security measures
Appendix A: Desktop Support Technicians
The DST job role
Certifications