CANCELLATION AND REFUND POLICIES

STUDENT CANCELLATION POLICY

  • You have the right to cancel the enrollment agreement for a program if instruction including equipment or other goods and services included in the agreement, through the first class session or the seventh day after enrollment, whichever is later.
  • Cancellation shall occur when you give written notice of cancellation to the School. You can do this by mail, fax, hand delivery, or telegram. Address this cancellation notice to Campus Director, Blue Star Learning, 6910A Miramar Road, Suite 206, San Diego, CA 92121.
  • The written notice of cancellation, if sent by mail, is effective when deposited in the mail, properly addressed with postage paid.
  • The written notice of cancellation need not take any particular form and, however expressed, it is effective if it shows that you no longer wish to be bound by the enrollment agreement.
  • If you cancel the Agreement, Blue Star Learning will keep the $100.00 registration fee, you will have no liability to the School except as provided in paragraph seven and eight of this section and Blue Star Learning will refund any money you paid within (30) days after we receive your notice of cancellation.
  • You may withdraw from the school at any time after the cancellation period (described above) and receive a pro rata refund if you have completed 60 percent* or less of the period of attendance. The amount of that refund is to be “pro-rated” according to the not completed portion of the program (based on scheduled days) less the cost of any equipment returned in good condition (good condition does not include equipment that a seal is broken, log-on occurred, or is marked or damaged in any way) and a registration fee of $100.00. The refund is to be paid within 30 days of withdrawal.
  • For the purpose of determining the amount a student owes for time attended, a student shall be deemed to have withdrawn from a program when any of the following occurs: (a) The student notifies the School of withdrawal or the actual date of the withdrawal (b) The School terminates the student’s enrollment, (c) The student has failed to attend classes for 5% of the program length, (d) The student fails to return from a Leave of Absence. For the purpose of subdivision (d) of California Section 94920 and for determining the amount of the refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance. For the purpose of determining when the refund must be paid pursuant to subdivision (d) of California Section 94920, the student shall be deemed to have withdrawn at the end of the designated period. *Although the State of California allows Blue Star Learning to earn 100% of the tuition if the student completes 60% or more of the program, the School policy is to earn tuition on a 100% pro-rata basis. This means, if you complete 60% of the program, we will only keep 60% of your tuition. If you complete 75% of program, we will only keep 75% of your tuition, etc.
  • If the School provided books or equipment, the student must return the equipment in good condition, allowing for reasonable wear and tear within 30 days following the date of withdrawal. The School will refund the charge for the equipment, which was paid. If the student fails to return the equipment in good condition, allowing for reasonable wear and tear, within 30 days following the date of withdrawal, the School may offset against the refund calculated.
  • If the student has received federal student financial aid funds, the student is entitled to a refund of monies not paid from federal student financial aid program funds.

Here Is How We Figure The Amount A Student Owes

Total charges Tuition and Fees= Total Charges;

Less: Tuition Charges X Number of hours remaining when the student withdrew divided by the total number of hours in program.

Less: Registration fee= Refund Due

Subtotal The amount the student owes for the time attended =Adjusted Sum;

Less The amount paid by the student or on behalf of the student=Payment Received

Total: The amount the student owes the School or refund due=Amount the Student owes the School or Refund due as outlined above.

Here Is An Example Of A Refund Calculation

Assume that a student enrolled in a 147 clock hour program that costs $3,462.00 ($2,412 for tuition, $100 registration fee, and $950 for books and materials). The student keeps all books and material and has a cash credit of $1,000. If the student withdraws after completing 47 clock hours, the calculation is:

  • Total charges = $3,462.00
  • Less tuition charges of $3,362 times remaining hours (100) = $2,287.00 divided by the total course clock hours (147)
  • Subtotal = $1,175.00
  • Less any amount paid by you or on your behalf = $1,000.00
  • Amount you still owe = $ 175.00

For the purpose of determining the amount owed for the time attended, a student shall be deemed to have withdrawn from the course when any of the following occurs: (a) The student notifies the school of his/her withdrawal or the actual date of withdrawal in writing. (b) The School terminates the student’s enrollment. (c) The student fails to attend classes for 5% of the program duration. In this case, the date of withdrawal shall be deemed to be the last date of recorded attendance.

If any portion of the student’s tuition was paid from the proceeds of a loan, then the refund will be sent to the lender or the agency that guaranteed the loan, if any. Any remaining funds will be used to repay any student financial aid program from which the student received benefits, in proportion to the amount of the benefits received. Any sum remaining will be refunded to the student.

STUDENT TUITION RECOVERY FUND

You must pay the state imposed assessment for the Student Tuition Recovery (STRF) if all of the following:

  • You are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition either by cash, guaranteed student loans, or personal loans and
  • Your total charges are not paid by any third-party payer such as an employer, government program or other payer unless you have a separate agreement to repay the third party.

You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if either of the following applies:

  • You are not a California resident, or are not enrolled in a residency program, or
  • Your total charges are paid by a third party, such as an employer, government program or other party, and you have no separate agreement to repay the third party.

The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in educational programs who are California residents, or are enrolled in a residency programs attending certain schools regulated by the Bureau for Private Postsecondary Education. You may be eligible for STRF if you are a California resident or are enrolled in a residency program, prepaid tuition, paid the STRF assessment, and suffered economic loss as a result of any of the following:

  • The school closed before the course of instruction was completed.
  • The school’s failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose, or to provide equipment or materials for which a charge was collected within 180 days before the closure of the school.
  • The school’s failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs.
  • There was a material failure to comply with the Act or this Division within 30 days before the school closed or, if the material failure began earlier than 30 days prior to closure, the period determined by the Bureau.
  • An inability after diligent efforts to prosecute, prove, and collect on a judgment against the institution for a violation of the Act. However, no claim can be paid to any student without a social security number or a taxpayer identification number.

It is important that students keep copies of the enrollment agreement, financial aid papers, receipts or any other information that documents money paid to the school.

Direct any questions on STRF to the Bureau for Private Postsecondary and Education, 2535 Capital Oaks Drive, Suite 400, Sacramento, CA 95833 (916) 431-6959.