Microsoft Certified Desktop Support Technician (MCAS)

Microsoft Certified Desktop Support Technician (MCAS)

SKU: MCDST Category:
Tuition: $ 9,400.00
Registration Fees: $ 100.00
Books & Supplies: $ 0.00
STRF(Students Tuition Recovery Fund): $ 0.00


Program Description

This program prepares students to support users and troubleshoot desktop applications and operating systems.  Students will learn Prove you have the expertise to configure, manage, and maintain a Windows 7 enterprise system.

Target Audience

This course is intended for those interested in pursuing careers as help desk specialists, PC technicians, or PC/desktop support specialists.


Students must be familiar with the personal computer.

Program Length

376 Clock Hours, 21 Weeks


Program NameClock Hours
Installing, Upgrading, and Migrating to Windows 760/39/21
Configuring Disks, Device Drivers, File Access and Printers75/49/26
Configuring Network Connectivity and Troubleshooting Network Issues75/49/26
Optimizing and Troubleshooting Performance and Maintaining Windows 770/46/24
Securing Windows 7 Desktops96/62/34



Upon completion of this program, graduates will be able to

  • support end users in a Microsoft Office and Windows environment.
  • support and troubleshoot desktop applications.
  • support and troubleshoot operating systems.
  • troubleshoot desktop application
  • configure and manage desktop environment

Requirements For Program Completion

To successfully complete this program, students must maintain a minimum average of at least 70% or C.